This Data Protection Policy applies to all personal data collected by the Global Notification Solutions Pte Ltd (referred to herein as the “GNS”, “us”, “we” or “our”). The purpose of this Data Protection Policy is to inform you of how GNS manages Personal Data. Please take a moment to read this Data Protection Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data. By interacting with us, submitting information to us, or signing up for any products and services offered by us, you agree and consent to GNS, as well as our respective representatives and/or agents collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to GNS’s authorised service providers and relevant third parties in the manner set forth in this Data Protection Policy. This Data Protection Policy supplements but does not supersede nor replace any other consent you may have previously provided to GNS in respect of your Personal Data, and your consent herein are additional to any rights which GNS may have at law to collect, use or disclose your Personal Data. GNS may from time to time update this Data Protection Policy to ensure that this Data Protection Policy is consistent with our future developments, industry trends, and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Data Protection Policy as updated from time to time on our websites, applications, and digital services. Please check back regularly for updated information on the handling of your Personal Data.
1. Personal Data
1.1 In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. 1.2 Examples of such Personal Data you may provide to us include (depending on the nature of your interaction with us) your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
2. Collection of Personal Data
2.1 By voluntarily providing any Personal Data to us in the course of interacting with or transacting with us, calling or sending messages to us, accessing our websites and/ or submitting information to us via forms or other data collection means or processes: (a)You signify that you have read, understood and agreed to our collection, use, disclosure and/ or retention of your Personal Data in the manner set forth in this Policy. (b)You thereby consent to the collection, use and/or disclosure of such Personal Data by us for the purpose for which such Personal Data was disclosed and/or for any reasonable purpose or for which you have been notified (which includes any of the purposes set out in the section below), until and unless you notify us otherwise. (c)Where you give us Personal Data about other individuals, you confirm that you are authorised to disclose and consent, on their behalf, to the use of such Personal Data for the purpose for which such Personal Data was disclosed and/or for any reasonable purpose or for which you have been notified (which includes any the purposes set out in the section below), until and unless you notify us otherwise. 2.2 When you browse our websites, or use our applications and/or digital services, you generally do so anonymously but please see the section below on cookies. We do not, at our websites, applications and digital services, automatically collect Personal Data unless you provide such information or login with your account credentials. 2.3 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.
3. Purposes for the Collection, Use and Disclosure of Your Personal Data
3.1 Generally, GNS collects, uses and discloses your Personal Data as may be appropriate or reasonable in the context of your interactions with us, which may include the following purposes: (a)responding to your queries, feedback, suggestions, complaints and requests; (b)verifying your identity and customer due diligence; (c)managing our business operations; (d)for purposes related to the recruitment and/or employment of our employees; (e)requesting feedback or participation in surveys, as well as conducting market research and/or analysis for statistical, profiling or other purposes for us to review, develop and improve the quality of our products and services; (f)managing the safety and security of our premises; (g)in connection with any claims, actions or proceedings (including but not limited to drafting and reviewing documents, transaction documentation, obtaining legal advice, and facilitating dispute resolution), and/or protecting and enforcing our contractual and legal rights and obligations; (h)conducting investigations relating to disputes, billing or fraud; (i)meeting or complying with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on GNS (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies and conducting audit checks, due diligence and investigations); (j)to perform a contract or other legal obligation; and/or (k)for any other purposes reasonably related to the aforesaid. The purposes for which we may/will collect, use, disclose or process your Personal Data depend on the circumstances at hand and, as such, may not appear above. 3.2 If you have provided your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, GNS may continue to contact you using such Singapore telephone number(s) (including via voice calls, text, fax, or other means) with information about our products and services, unless you have withdrawn your consent. 3.3 In relation to particular products and services or in your interactions with GNS, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
4. Disclosure of Personal Data
6. Data Security
7. Data Retention and Disposal
8. Transfer of Personal Data Overseas
9. Contacting Us – Feedback, Withdrawal of Consent, Access and Correction of your Personal Data
10. Governing Law